Sami Technology Co., Ltd.

FAQ

1. Are you manufacturer?
Yes, we're professional digital signage display manufacturer in China with more than 8 years experiences.
Our commpany passed ISO9001 certificate, and all our products are passed CE, RoHS, FCC certificates.
With high quality product, we have good name in the market.
 
2. Why shipping freight is so high with your products?
Our products are fragile, we not only need to pack them in box but also need to put it into the wood case,
which makes the weight much higher.
Besides, due to the Covid-19 impact, the delivery time takes longer and more expensive than before.
However, for bulk order that ship in FCL, the impact will be little, ship in FCL doesn't need wood case package,
it'll make the freight less.
 
3. What shipping way will you choose?
Usually, for sample order, we'll choose to by express. But due the reason of NO.2, freight will be high,
we'll quote customers both sea freight and express freight for option. However, ship by sea,
usually it'll take about 40-60 days for delivery.
 
4. What is the minimum order quantity?
Qty: 1 unit. Different order quantity different price. 
 
5. What payment methods your company accept? 
It’s usually wire transfer T/T. For partner relationship, we may consider other payment terms. 
 
6. How long is the warranty time for your products? 
We provide 1 year warranty for all of our products and supply life-time maintenance. 
 
7. I haven't done business with your company before, how can i trust your company? 
Our company is a registered in China, we can show you our business license. And we can arrange video conference,
and i can show you our company directly. We supply to all over the world, and business partners including many big brand etc.
Feel free to contact us for more cases and solutions. 
 
8. what's the shipment terms and delivery time of your company? 
It depends on order quantity, shipping address and shipping methods. 
 
9. Do you give any discount ? 
Yes, we are looking for long term business cooperation. We will always offer customers the reasonable price based on the quantity.

10. What should I look for in a digital signage manufacturer?

When choosing a digital signage manufacturer, you should evaluate several key factors, including manufacturing experience, product quality, customization capabilities, certifications, quality control procedures, and after-sales support. A reliable manufacturer should have its own factory, a professional R&D team, strict testing processes, and a proven track record of exporting to international markets. It is also important to verify whether the supplier can provide OEM and ODM services to meet your specific project requirements.
 

11. How do I verify a digital signage factory in China?

There are several ways to verify whether a supplier is a genuine digital signage manufacturer in China:

  • Request factory photos and production videos.
  • Schedule a live video factory tour.
  • Check business licenses and company registration records.
  • Ask for product certifications such as CE, FCC, and RoHS.
  • Review customer references and export experience.
  • Verify whether the company has its own production lines and engineering team.

A professional manufacturer should be transparent and willing to provide supporting documents and factory inspection opportunities.


12. What certifications should a digital signage supplier have?

A reputable digital signage supplier should provide internationally recognized certifications, including:

  • CE Certification
  • FCC Certification
  • RoHS Compliance
  • CB Certification
  • UKCA Certification (for the UK market)

For outdoor digital signage, additional certifications or ratings such as IP55, IP65, or IP66 waterproof protection are highly recommended. These certifications demonstrate that the products meet international safety, environmental, and quality standards.


What is the average lifespan of a commercial digital signage display?

The average lifespan of a commercial digital signage display is typically between 50,000 and 70,000 operating hours. Under normal usage conditions, this translates to approximately 5 to 10 years of continuous operation. The actual lifespan depends on factors such as display panel quality, operating environment, brightness settings, and maintenance practices. Commercial-grade displays are designed to provide significantly longer service life than consumer televisions.


13. Can digital signage manufacturers provide OEM and ODM services?

Yes. Most professional digital signage manufacturers offer both OEM and ODM services.

OEM (Original Equipment Manufacturing) allows customers to customize branding elements such as logos, packaging, startup screens, and product labels.

ODM (Original Design Manufacturing) enables deeper customization, including hardware design, software development, product appearance, system integration, and specialized project requirements.

OEM and ODM services are especially valuable for distributors, system integrators, wholesalers, and brand owners seeking differentiated products.


14. How much does digital signage cost for bulk orders?

The cost of digital signage varies depending on screen size, display technology, brightness level, touch functionality, operating system, and customization requirements.

As a general reference:

  • Indoor digital signage displays typically range from USD 200 to USD 2,000 per unit.
  • Interactive flat panels generally range from USD 600 to USD 3,500 per unit.
  • Outdoor digital signage displays usually range from USD 1,000 to USD 8,000 per unit.
  • Touch screen kiosks can range from USD 500 to USD 5,000 per unit.

Bulk orders often qualify for discounted pricing, and OEM projects may require separate quotations based on customization requirements.

15. Which country manufactures the best digital signage displays?

Several countries are known for producing high-quality digital signage displays, including China, South Korea, Japan, and Germany.

China is currently the world's largest manufacturing hub for digital signage products due to its mature supply chain, advanced production capabilities, competitive pricing, and extensive OEM and ODM services. Many global brands source components or complete products from Chinese manufacturers.

South Korea and Japan are renowned for advanced display technologies and premium panel production, while Germany is recognized for industrial-grade engineering and specialized commercial display solutions.

For most businesses, choosing an experienced and reliable manufacturer is more important than focusing solely on the country of origin.

FAQ

Contact Us

    Name: Ms. Sally Chou

    Tel: +86 181 28695017

    Mobile: +86 136 70087790

    E-mail: sales@samidisplay.com

    Whatsapp: +86 136 70087790

    facebook: https://www.facebook.com/profile.php?id=100066867243481&mibextid=ZbWKwL facebook: https://www.youtube.com/watch?v=eXuiKFXRm1k sales@samidisplay.com
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